Testimonials - Feed Back - The Costa Rica Shuttle PDF Print E-mail

Traveler Feedback

As a shuttle and private transfers company and as travel planners we have received tons of feedback on our services, tours, transportation, drivers and more, this help us be the great company we are now. Everyday by reading all our customers comments we learn more about our company and help us been better to personalized our customer service. These testimonials and invaluable to us and we work hard to give our customers positive travel experiences in Costa Rica.



From: Barbara McNaughton
Service Date: Jan 20th, 2013




From: Ron Vieira
Service Date: Feb 4th, 2013

All of the people I dealt with were very friendly and helpful. Humberto went out of his responsibilities to make sure we have the best time. The hotels were expecting us and my parents' transfers worked like clockwork and were open to their requests to stop, stretch their legs, and see a couple things along the way. I will definitely recommend you to others visiting CR and will call on you again when I return."

Ron Vieira.


From: Cathy Mills
Service Date: Jan 1st, 2013

I had the best time and have recommended you to my friends!  Excellent service and wonderful online people to work with!

Cathy Mill.


From: Rox Murillo
Service Date: Jan 10th, 2013

I would absolutely recommend you to others, the trip was fabulous.  The website was very user friendly and the ability to use skype online was very helpful.

Rox M.


From: Ted Widmer

Service Date: 30th, Dec 2012

The transportation was a fantastic experience and one that I will not forget in a hurry. The drivers were knowledgable and courteous, not to mention flexible to our requests to change times. I do hope you continue this run of great services within your country. Regards,

Tom D Shnoggle


From: Ester & Tanya
Service Date: 24th - 28th Dec 2012

Service is clean. safe abd economical.  The drivers are courteous and handle bags with care. Pickup times are prompt.  We arrived at the airport ahead of schedule.

Make it a great day!

Ester Cosby


From: Natasha & Alexa
Service Date: 26th, Dec 2012

Thank you so much for the excellent services you provided on our trip to Costa Rica.  The process was absolutely seamless.  The cars were on time and got us safely to our destination.  The drivers were incredibly polite and gave us fantastic insight to the country.  We definitely plan on coming back next year and will be looking forward to using your services again.



From: Paul & Susan Bergin
Service Date: Dec 2012 & Jan 2013

It was our first visit to Costa Rica during Christmas 2012.  Not knowing what to expect we flew into San Jose Airport where we utilized the services of Shuttles Costa Rica both to our destination (Playas del Coco) and back again 2 weeks later to San Jose.   We dealt with Sebastian Phillips who we found to be both extremely helpful and courteous in making sure we were taken care of.  Both of the bus drivers (to and from San Jose) were very good making the long trip more enjoyable – A special mention to the driver who took us to Coco Beach going way beyond what was expected of him in finding the location of the condo we had booked.  All in all we would highly recommend this company for all your transport needs!

Paul & Susan Bergin



From: Tony Blanco
Service Date: Nov 30th & Dec 8th, 2012

We both had a great experience and our driver was the starting point.He went out of his way to make the ride informative,entertaining and relaxing.We arived at our destination on time and requested him for the ride back.I will definately use this service again as the roads can get crowded and confusing at times. thanks again Tony




From: Leigh Digons
Service Date: Nov 27th, 2012

Thank you so much for your excellent shuttle service to Mal Pais/Santa Teresa from the San Juan Airport.  Our driver was friendly, told us a lot about the area, and recommended a good restaurant for lunch by the ferry.  The ferry is very modern, with a snack bar and plenty of seating.  The driver from the ferry to Mal Pais knew the area well and got us to our hotel in good time.  I would highly recommend this trip to any friends who were visiting Costa Rica.  Thanks again!






Robin Atwood
Service Date: Nov 18th & Nov 24th, 2012

My family of 6 traveled to Costa Rica in November.  I did my homework and checked out several sites before booking.  It was very important to me that I not pay too much and even more important that the company was reputable.  I received quick responses to email from Sebastian who was handling our reservation.  The airline changed our flight times and Costa Rica Shuttle was able to change our service without any hassles.  Our driver was waiting for us when we arrived and took us on the long drive from San Jose to Langosta.  He was safe, friendly and helpful.  Our return was equally uneventful for which we were thankful.  Our driver picked us up on time and took us to the airport without any delay.  I would highly recommend this service.

Robin Atwood
Highlands Ranch Colorado




From: mary-ann carleton
Service Date: Nov 29th, 2012

Hello Sebatian

The service provided was great, the driver was fun and very patient.





From: Mariana Gutierrez Lecuona
Service Date: Nov 22nd, 2012

Hi Sebastian, 

We were really pleased with the service at Zuma taxi boat. it was really easy to book the service online and we received detailed and personalized information. The pick up service was very prompt and the transportation vehicle and boat were very clean. All the staff we encountered at the office, van, boat and greeting us was extremely helpful and professional. We had to make some changes to our reservation last minute and they were very understanding and accomodating. I would recommend them 100% over any other taxi boat services and public transportation!

Mariana Guitierrez





From: Amy Bugeja
Service Date: Nov 14th, 2012


Thank you to Transportation Costa Rica, I was able to book transfers at the very last minute. I had a fantastic drive with a wonderful, knowledgeable driver. I did not expect my journey to be so informative – thanks so much!

Amy Bugeja | Project Officer | Melbourne Neuroscience Institute




From: Fred Esposito
Service Date: Nov 5th / Nov 13th, 2012

The transportation was reasonable and most important right on time both ways.. The drivers were very courteous and professional. I would most certianly used this mode of transportation again in the future.

Fred Esposito
South Carolina



From: Dion Bundy
Service Date: Nov 16th & Dec 8th, 2012

Transportation Costa Rica has provided friendly, professional, and reliable service EVERY time we've used them, which is now over 10 times.  They are the best option for getting from point A to point B without stress and in comfort within Costa Rica.  I always recommend them to my friends and they never disappoint me.




From: Brooke Harding

Service Date: Nov 18th, 2012


The taxi service was great. The driver found us right when we got off the plane and stopped at the grocery store in Cobano for us. I would use them again. Thanks!!

Happy Holidays,

Brooke Harding
Director, Diagnostic Market Development




Vivian Graubard
Date: Tue, 15 Nov 2012 23:21:29 -0400 (EDT)
To: The Costa Rica Shuttle

Outstanding Service!  I am going to recommend you to everyone I know!!!
Million Thanks!




From: Chris Purvis
Service Date: Nov 15th & Nov 23rd, 2012


My husband and I enjoyed riding the shuttle.  The drivers were courteous and on time.  The company was also quite accommodating when my husband and I went to the wrong hotel for call and we were put on another shuttle that arrived 45 minutes later.

My only concern was that the driver did not verify where each person was going.  Because of this, he went to the wrong hotel.  This happened both ways.  I would like to commend our driver that picked us up in Manuel Antonio going back to Escazu.  We had a flat tire....luckily we were stopped at a souvenir shop.  He quickly changed it with all of us watching.

If we are ever in Costa Rica and need transportation, I would use your service.  The rates were excellent!






Date: Sun, 12 Oct 2012 14:06:07 -0500

I would HIGHLY recommend travelling with this company if you are planning on visiting Costa Rica. Our honeymoon was so well organized and everything that this company planned went smoothly. I will recommend Costa Rica Shuttle to all my family and friends:)



Date: Sat, 14 Jan 2012 14:26:03 -0800 (PST)

Dear Costa Rica Shuttle,
Thank you for your excellent service yesterday.  In addition to the pick-up reservation that we have scheduled for Monday, January 16th at the Marriott Los Suenos for travel to Quepos, I would like to inquire about service from Condominio Pueblo Real, Quepos, to the San Jose Airport on Saturday, January 21st.....



Date: Sat, 7 Jan 2012 15:02:43 -0600

Just wanted to say thank you!  The service from San Jose was fantastic.  Byrun catered to our every need and operated well beyond expectations.  Truly fantastic!
Thanks again,



Date: Fri, 30 Dec 2011 16:18:52 -0500
Subject: Thank You

Dear Sebastian,
Just wanted to drop a word and thank you for your great service. Our driver, Alejandro, was very nice and punctual and we enjoyed his safe driving and kind guidance.
Again, thank you and we will surely consider your services next time we come to Costa Rica.
Best wishes for the New Year and regards,

I just wanted to thank you for the excellent service provided by you and your drivers, especially Byron.  We were unsure how to select a drving company from the internet, but we are very glad we chose you.  We will keep your information on file for our future trips to Costa Rica
Brad and Judy Kaplan

I have been going to Costa Rica  for the last 5 years and I can tell you that The Costa Rica Shuttle is been great. No problems, they came to the airport on time and they also took us to the airport to pick up our friends that were coming from Chicago. Very friendly and professional.

Our group of 3 couples traveled to Costa Rica  in May of 2011 and we
used Costa Rica Shuttle exclusively.. They picked us up at the airport, took us to our hotel, two days later picked us up and took us to the first lodge we stayed at, they did this 3 more times.. They were always on time and the van was great, we stopped when needed and we did not have any of the hassels of driving in Costa Rica, when after seeing the roads
I am sure glad we werent driving.. I would highly reccommend them, they
made our birding trip a joy..

I have used Costa Rica Shuttle for 8 years to transfer my clients to Manzanillo, on the Carribean coast..Thier servive has been dependable and invaluable. Our clients have been very pleased with their service.

I used Costa Rica Shuttle for a TV shoot in and around San Jose <>  and the Pacific Coast <> . They were invariably on time and our driver, Minor Montenegro, served as driver, tour guide, equipment guard, translator and really became a part of our group.

The vans are clean and comfortable and the prices are reasonable.

I would use these guys again in a heartbeat.

I heartily endorse Costa Rica Shuttle. I led a group of 18 representing the Friendship Force. They handled the three major legs of our Costa Rican travels. Their service was friendly, on time, and they were less expensive than the other company I got a price quote from. I also wrote the company to tell them their driver was courteous to others on the highway, not something you see everyday on Costa Rican highways.

I just returned from a week in costa rica with 5 friends. We used Costa Rica Shuttle to get to and from the airport and Nosara <> . They were fabulous! Some of us missed our connecting flight getting there, and they were flexible about it. I was able to be in close contact with them via email, which was great. They were there when our next flight came in, and got us to our destination. And they were there early on our departure day, so there was no stress. I will definitely use them every time I need shuttle service in costa rica!!

We used Costa Rica Shuttle for 8 of us (2 families) traveling together. We made 3 different journeys with them--from an SJO airport hotel to Manuel Antonio, from MA to Arenal and then Arenal back to SJO. We had a different driver and different vans each time. Each time the driver was on time, friendly and professional. Each time the van was clean and big enough to fit the 8 of us as well as our luggage. When I had to tinker with the timing arrangements, I was always accommodated and received very quick emails confirming my requests. It was a great experience and I would highly recommend to anyone.

Our group of three couples used Costa Rica Shuttle exclusively

for our 3 week birding trip.. They picked us up at the airport, took us to a local hotel, then took us to the four lodges that we stayed

at during our trip.. We had a planned itinerary before we ever left on our trip, and they were on time every time. We stayed from 2 to 5 days at the different lodges, and they were never late!! It sure beat the heck out of driving, and after you see the roads and the lack of signs, you will be glad your not driving.. We all would highly recommend Costa Rica Shuttle for all you travel needs..